Interview with Bob Thompson, Customer Think, at Great Experience 2014
Bob Thompson CEO of CustomerThink.com did a fantastic presentation at Qmatic's Great Experience 2014 Conference.
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. The site serves 80,000+ visitors per month from 200 countries. Listen to Bob talking about the five habits of customer centric companies.
About the Great Experience Event
We believe in the meeting between people. Great Experience 2014 The Conference gave everyone a chance to join industry leaders, experts and your peers for two days of discovery and networking in sunny and vibrant Istanbul, Turkey. With an emphasis on industry issues, best practices and innovation, Qmatic offers an unparalleled opportunity to connect with other professionals in our global ecosystem of clients, partners and Qmatic experts.
This conference with clear focus on customer journey management and customer experience will allowed everyone to explore the strategies and solutions focused on increasing productivity and performance in the face to face service environment as well as the solutions to meet the demands of today's omni-channel customer.