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  • Great Experience 2015: Only a few seats left

    Great Experience 2015 is the event where we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences. At this conference you will be able to educate yourself and get the tools,...

  • Capitec Bank named best at customer service in the financial industry

    Capitec Bank, powered by Qmatic Customer Experience Management (CEM) solutions, has been voted South Africa’s favourite financial institution in terms of customer service. Capitec Bank took first place for financial services and third place overall in the Ask Afrika Orange Index® Award. Powered by...

  • Interview with Niclas Andersson, Veryday, at Great Experience 2014

    Niclas Andersson is VP Marketing & Business Development for Veryday, one of the top-ranking service design consultancies in the world. Listen to this interview at Qmatic’s yearly global conference Great Experience where Niclas explains why service design matters to the customer journey and ...

  • Qmatic annual Great Experience conference – sold out

    The Great Experience 2014 conference for Qmatic clients and partners is taking place in Istanbul at the end of September. We are proud to announce that with 200 participants from 44 countries we are breaking the record from previous years. The participants will be able to listen to among others ...

  • Georgia DDS Improves Customer Experience in Bainbridge Branch

    Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution in their Bainbridge branch. Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution ...

  • Academic & Collegiate Software Solutions Strikes Partnership with Qmatic Corporation to Enhance Student Self-Service

    Queuing Technology to Help Education Organizations Improve Staff Efficiency and Student Satisfaction Academic & Collegiate Software Solutions announced today that it has signed an agreement with Qmatic Corporation (Qmatic), the global leader in Customer Flow Management, to offer education ...

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